Silver Crest Developments Ltd
Effective Date: 22nd Sep 2025

Silver Crest Developments Ltd (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you engage our services, visit our website, or contact us.

We may collect the following types of personal data:

• Contact details (name, address, phone number, email).
   
• Project details (property address, building specifications, plans, or images you provide).
   
• Payment details (invoices, bank transfer information, receipts).
   
• Communication records (emails, messages, call notes).
   
• Website usage data (if applicable, such as cookies, IP addresses, and browsing behaviour).
   

We use your personal data to:

• Provide quotations, manage projects, and deliver our construction services.
   
• Communicate with you regarding your project, appointments, and updates.
   
• Issue invoices, process payments, and maintain financial records.
   
• Comply with legal and regulatory obligations.
   
• Improve our services, website, and customer experience.
   

We process personal data under the following legal bases:

• Contract: To carry out the services you request.
   
• Legal obligation: To comply with tax, accounting, and regulatory requirements.
   
• Legitimate interest: To improve our services and maintain good customer relationships.
   
• Consent: For optional uses such as marketing (where consent is required).
   

We do not sell or rent your personal data. We may share information with:

• Subcontractors, suppliers, or partners necessary to complete works.
   
• Professional service providers (e.g. accountants, insurers, IT providers).
   
• Regulators or legal authorities if required by law.
   

All third parties are required to respect your privacy and use your data only for lawful purposes.

We will keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements. Typically, project and invoice records are kept for at least 6 years.

Under UK data protection law (GDPR and Data Protection Act 2018), you have the right to:

• Access the personal data we hold about you.
   
• Request correction of inaccurate information.
   
• Request deletion of your data (where legally possible).
   
• Object to or restrict processing of your data.
   
• Request transfer of your data to another service provider.
   
• Withdraw consent where processing is based on consent.
   

To exercise these rights, please contact us (see Section 9).

We take appropriate security measures to protect personal data from loss, misuse, unauthorised access, alteration, or disclosure. However, no method of transmission over the internet or storage system is completely secure, and we cannot guarantee absolute security.

If our website uses cookies, we may collect information about browsing behaviour to improve site performance and user experience. You can control cookies through your browser settings.

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your personal data, please contact us:

Silver Crest Developments Ltd
Company Number - 15555220
Registered Address - 2 Hazelwood Drive Verwood Dorset
Email Address -  silvercrestdevelopments1@gmail.com
Phone Number - +44 7413 387738